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FAQ's
Below are some of are common questions from us
Are the products made of pure silver?
Yes, all our products are made of pure 925 sterling silver.
Is there a limit on online purchase?
No, there is no limit purchases and you can shop for as much as you want.
What modes of payment are accepted for online order?
For online orders, you may pay through any of the following modes of payments:
Cash on Delivery | Bank Transfer | Jazz Cash | Easy Paisa
What should I expect to happen once I place an online order?
Answer DescriptionAs soon as you place an order, you will receive a confirmation from us, via phone call or email, within the following 24 hours (your order number will be included).
What is the delivery time?
The delivery time depends on the availability of stock, and the quantity ordered. All deliveries across Pakistan are made within 12 working days.
How do I change or cancel an order?
If you wish to cancel, or change your order, please write to us at silwearjewels@gmail.com with your customer ID. Please make sure you do so within 24 hours of placing the order.
How do I take care of my jewelry products purchased from Silwear Jewels?
To maintain the quality of your jewelry purchased from Silwear Jewels, we suggest you avoid exposing it to water, and perfumes. Sweating may also fade the polish of the product.
Do you offer customized orders?
Yes, we do offer customized orders.
How do I place an order for customized items?
For custom orders, please call us on the number mentioned on the website. Our customer representative will then guide you.